Smarter Energy Starts Here ⚡
At Saha & Saha, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, products, or services.
1. Information We Collect
Personal Information
We may collect the following personal details when you place an order, register, or contact us:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through third-party gateways)
Non-Personal Information
We may also collect:
Browser type
Device information
IP address
Cookies and usage data
This helps us improve user experience and website performance.
2. How We Use Your Information
Your information may be used to:
Process and deliver orders
Communicate updates, confirmations, and support messages
Improve our website and services
Respond to inquiries and provide customer support
Send promotional offers (only with your consent)
3. Sharing Your Information
We do not sell or trade your personal information.
We may share your data with:
Trusted third-party service providers, such as courier companies and payment gateways
Legal authorities, if required for compliance with the law
All third-party partners are required to maintain confidentiality of your data.
4. Data Security
We use industry-standard security measures to protect your information from:
Unauthorized access
Loss
Misuse
Alteration
However, no online transmission is 100% secure. By using our services, you acknowledge this risk.
5. Cookies Policy
Our website uses cookies to:
Enhance browsing experience
Remember user preferences
Analyze website traffic
You may choose to disable cookies in your browser settings, but some features may not function properly.
6. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices or content on these third-party websites.
7. Your Rights
You have the right to:
Access your personal information
Request correction or updates
Request deletion (subject to legal and transactional requirements)
Opt out of marketing communications
To exercise these rights, contact us anytime.
8. Retention of Information
We retain personal data only as long as necessary:
To fulfill the purpose for which it was collected
To comply with legal obligations
To resolve disputes or enforce agreements
9. Changes to This Privacy Policy
We may update this policy periodically.
Changes will be posted on this page with an updated “Last Modified” date.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out:
Phone: +91 99322 48167
Email: [email protected]