Smarter Energy Starts Here ⚡

At Saha & Saha, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with our website, products, or services.


1. Information We Collect

Personal Information

We may collect the following personal details when you place an order, register, or contact us:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely through third-party gateways)

Non-Personal Information

We may also collect:

  • Browser type

  • Device information

  • IP address

  • Cookies and usage data

This helps us improve user experience and website performance.


2. How We Use Your Information

Your information may be used to:

  • Process and deliver orders

  • Communicate updates, confirmations, and support messages

  • Improve our website and services

  • Respond to inquiries and provide customer support

  • Send promotional offers (only with your consent)


3. Sharing Your Information

We do not sell or trade your personal information.

We may share your data with:

  • Trusted third-party service providers, such as courier companies and payment gateways

  • Legal authorities, if required for compliance with the law

All third-party partners are required to maintain confidentiality of your data.


4. Data Security

We use industry-standard security measures to protect your information from:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

However, no online transmission is 100% secure. By using our services, you acknowledge this risk.


5. Cookies Policy

Our website uses cookies to:

  • Enhance browsing experience

  • Remember user preferences

  • Analyze website traffic

You may choose to disable cookies in your browser settings, but some features may not function properly.


6. Third-Party Links

Our website may contain links to external sites.
We are not responsible for the privacy practices or content on these third-party websites.


7. Your Rights

You have the right to:

  • Access your personal information

  • Request correction or updates

  • Request deletion (subject to legal and transactional requirements)

  • Opt out of marketing communications

To exercise these rights, contact us anytime.


8. Retention of Information

We retain personal data only as long as necessary:

  • To fulfill the purpose for which it was collected

  • To comply with legal obligations

  • To resolve disputes or enforce agreements


9. Changes to This Privacy Policy

We may update this policy periodically.
Changes will be posted on this page with an updated “Last Modified” date.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out:

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